Privacy policy

Privacy Policy

Last updated: July 2026

At LeafyStick, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, communicate with us, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with LeafyStick, we may collect information such as:

Personal and Order Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Customer service communications
  • Information you voluntarily provide to us

Payment Information

Payments are processed through Shopify and/or our third-party payment providers.

We do not directly store your complete payment card details.

Automatically Collected Information

When you visit or interact with our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed and interactions with our website
  • Referring website or source
  • Approximate location derived from your IP address
  • Cookies and similar technologies

How We Use Your Information

We may use personal information to:

  • Process and fulfill your orders
  • Process payments
  • Provide order confirmations and shipping updates
  • Deliver products to you
  • Provide customer support
  • Handle returns, refunds and disputes
  • Detect and prevent fraud or unauthorized transactions
  • Maintain and improve our website and services
  • Analyze website performance and customer interactions
  • Personalize your shopping experience where permitted
  • Send marketing and promotional communications where permitted
  • Comply with applicable laws and legal obligations

Shopify

Our online store is powered by Shopify.

Shopify processes certain personal information necessary to provide the ecommerce platform and related services that allow us to operate our store.

Your information may therefore be processed by Shopify in accordance with its own privacy practices.

Payment Processing

Payments are handled by Shopify and/or trusted third-party payment providers.

Payment providers may collect and process information required to authorize and complete your transaction.

LeafyStick does not directly store complete credit or debit card numbers.

Shipping and Order Fulfillment

To fulfill and deliver your order, we may share necessary information with fulfillment providers, warehouses, logistics partners and shipping carriers.

This information may include your:

  • Name
  • Shipping address
  • Phone number
  • Email address
  • Order information

Only information reasonably necessary to process and deliver your order is shared.

Marketing Communications

If you consent to receive marketing communications, we may send you:

  • Special offers
  • Product announcements
  • Promotional campaigns
  • Store updates
  • Abandoned-cart or checkout communications where permitted

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

You may still receive transactional communications relating to orders you have placed.

Cookies and Tracking Technologies

LeafyStick uses cookies and similar technologies to operate and improve our website.

These technologies may be used to:

  • Keep the website functioning correctly
  • Remember preferences and shopping-cart information
  • Understand how visitors use our website
  • Measure website and advertising performance
  • Prevent fraud
  • Personalize content
  • Provide and measure advertising where permitted

Where required by applicable law, non-essential cookies and similar tracking technologies will be used based on your consent.

You can manage your cookie preferences through the cookie controls available on our website, where provided, and through your browser settings.

Advertising and Analytics

We may use third-party analytics and advertising services to understand how customers interact with our website and to measure or improve our advertising.

Depending on the services we use, these providers may process device identifiers, IP addresses, cookie information and website interaction data.

Where required by law, advertising and analytics technologies requiring consent will only be activated after the appropriate consent has been obtained.

How We Share Personal Information

We do not sell your personal information for money.

We may disclose personal information to service providers and business partners where necessary to operate LeafyStick, including:

  • Shopify
  • Payment processors
  • Fulfillment partners
  • Shipping and logistics providers
  • Customer support providers
  • Email and communication providers
  • Analytics providers
  • Advertising and marketing platforms
  • Fraud prevention and security providers
  • Professional and legal advisers

We may also disclose information where required to comply with applicable laws, court orders or legitimate legal requests.

International Data Transfers

Some of our service providers may process personal information outside your country of residence.

Where required by applicable data-protection law, appropriate safeguards are used for international transfers of personal information.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Process and maintain order records
  • Provide customer service
  • Meet accounting and tax requirements
  • Comply with legal obligations
  • Prevent fraud
  • Resolve disputes
  • Enforce our agreements and policies

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights concerning your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Restrict certain processing
  • Object to certain processing
  • Withdraw consent where processing relies on consent
  • Request portability of your personal information
  • Opt out of certain marketing communications
  • Lodge a complaint with an appropriate data-protection authority

These rights may be subject to limitations and exceptions under applicable law.

To submit a privacy request, contact:

info@leafystick.store

European Economic Area, United Kingdom and Switzerland

If you are located in the EEA, UK or Switzerland, we process personal information where we have an appropriate legal basis.

Depending on the circumstances, this may include:

  • Performance of a contract, such as processing and delivering your order
  • Compliance with a legal obligation
  • Our legitimate interests where those interests are not overridden by your rights
  • Your consent, where consent is required

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing performed before withdrawal.

Children's Privacy

LeafyStick is not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

LeafyStick is not responsible for the privacy or security practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technologies, legal requirements or privacy practices.

When we update this policy, we will revise the “Last updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

LeafyStick
Email: info@leafystick.store